Passenger hurt when another vehicle hit them from behind

Our client was in the front passenger seat when another vehicle crashed into the back of the car. She suffered fractured ribs, facial cuts and whiplash, and the crash affected her psychologically.

Published 28 October 2026

Compensation secured £16,500

Every claim is different. The outcome of your claim will depend on your circumstances.

Our client: Front-seat passenger
Accident: Another vehicle hit the car from behind
Injuries: Fractured ribs, facial cuts, whiplash
Claim handled by: NJS Law solicitors

The road to resolution

1
What happened

Our client was resting in the front passenger seat, head on a pillow, with her husband driving. She heard and felt a bang as another vehicle hit them from behind. The next thing she remembers is waking up, struggling to breathe, with blood in her mouth.

She suffered cuts to her face, head and eyes, fractured ribs, whiplash, and injuries to her back and legs. The crash also affected her psychologically.
- Fractured ribs
- Cuts to face, head and eyes
- Whiplash
- Back and leg injuries
- Psychological effects
How we helped

Solicitors at NJS Law brought the claim against the other driver’s insurer. We arranged independent medical reports on her physical injuries and the psychological effects, and set out how they affected her daily life.

We then negotiated until the claim was resolved.
The outcome

Our client received £16,500 in compensation.

Every claim is different, and the outcome of your claim will depend on your circumstances.

Questions people ask

Who pays a passenger’s claim after a rear-end collision?

Usually the insurer of the driver who hit the car from behind. A passenger can claim for their injuries against the at-fault driver’s insurer, whether the car they were in was driven by a partner, friend or anyone else.

How is whiplash valued for a car passenger?

Whiplash suffered as a car passenger is usually valued using the fixed government tariff. Other injuries, such as fractures, cuts and more serious psychological effects, are assessed separately using medical evidence.

Hurt as a passenger?

Tell us what happened and we’ll explain your options, with no pressure and no obligation.

Call free: 0800 820 3860 Check My Claim

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Names and details have been changed to protect our client’s privacy. Every case is different, and the outcome of past cases does not guarantee the outcome of yours. Back on the Road UK is a trading style of NJS Law Limited, authorised and regulated by the Solicitors Regulation Authority (SRA No. 8006550). Information on this site applies to England and Wales only.