Non-fault accident guides & videos

Read it or watch it. Plain-English answers to the questions people ask us most after a road accident.

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The short answer

Our guides explain what happens after an accident that wasn't your fault, from the scene of the accident to getting your money back. Most come with a short video, and every video has a written version. Each guide is reviewed by NJS Law's solicitors.

Written by Jack Scott · Reviewed by [SOLICITOR NAME], NJS Law · Last reviewed [DATE]

Watch the guide · approx. 10 minutes

What to do after a non-fault car accident

Everything in one place, from the scene of the accident to getting your money back.

  1. What counts as a non-fault accident
  2. What to do at the scene
  3. Do you need your own insurer?
  4. Getting your car repaired
  5. Replacement vehicles and credit hire
  6. If your car is written off
  7. If you've been injured
  8. Uninsured and untraced drivers
  9. How to get started
Read the full guide
[PILLAR VIDEO – add YouTube embed when published]

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Every guide can be read in a few minutes. Look for the play button to find the ones with a video.

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Every claim is different. Repairs and replacement vehicles are provided by independent companies we work with, and we'll tell you about any arrangement with them before you agree to anything.