Guides to Non-Fault Accident Claims
If someone else caused your accident, you are entitled to have your car repaired and to a replacement vehicle while it is off the road — at no cost to you, with the charges recovered from the at-fault driver's insurer. These guides explain how that works, what you can claim, and how long you have to do it.
Like-for-like replacement vehicle
No impact on your No Claims Bonus
No car insurance excess to pay
Manufacturer approved repair network
Dedicated claims handler & live updates
What Should I Do After a Non-Fault Accident?
After a non-fault accident, the most important things to do are: check for injuries, exchange details, gather evidence at the scene, report the accident to your insurer, and get advice before agreeing to anything with the other driver's insurer.